Temporary Business Location and Social Distancing Measures
Dear valued customers,
As of tomorrow (Tuesday 31st March), we will resume our business operations at our temporary premises: Factory 5, 8 Brock St, Thomastown VIC 3074.
To avoid any further disruptions with trade over the next four (4) weeks – due to the COVID-19 outbreak, and do our bit to adhere with the new social distancing measures – we will only take online orders through our website and phone orders on +61 (0) 411688339.
For those who are not very familiar with technology and navigating the internet. You will be able to select a pick up for your order from our temporary Thomastown location or have it delivered to you via AusPost Express (FREE shipping on all orders when you spend $20 or more).
We will now also offer video calls through WhatsApp on +61 (0) 411688339 for any customer who needs further assistance and troubleshooting with their device.
Our new hours of operation for the next month will be Monday to Friday 9am-5pm (Melbourne time).
We hope to be back in full retail mode and face-to-face customer service – while continuing our online sales and video calls – by the end of April, at our new permanent premises in the Preston/Thornbury area.
We are committed to serving your needs and providing the best customer service possible, and we appreciate your patience and understanding during these challenging times :pray:
The Soulblu Team